Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎10-01-2011
Message 1 of 3 (417 Views)

wireless printer does not recognize modem

Printer Does not recognize wireless modem

 

0 Kudos
Provost
Posts: 29,587
Member Since: ‎11-17-2008
Message 2 of 3 (382 Views)

Re: wireless printer does not recognize modem

Please read this post then provide some details.  What printer model? What operating system? Do you mean it is not recognizing the wireless router?

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Student
Posts: 1
Member Since: ‎09-09-2013
Message 3 of 3 (332 Views)

Re: wireless printer does not recognize modem

I have Frontier for my wireless connection;  My HP deskjet F4500 all in one series cannot find the new modem that was replaced this past week do to a failed router.  The printer cannot find it and says on test report that the ssid should match both printer and router.  However, it is a new network name even though it is the same company.  I have tried uninstalling and reinstalling the printer to no avail. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation