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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-12-2017 12:03 AM

HP Recommended
Product: hp deskjet 2540
Operating System: iOS
please help. i can't print from my iphone 7 to my hp deskjet 2540 printer. it is asking for password. i'm trying to use wifi or wireless printing
1 REPLY 1

‎05-13-2017 11:23 AM

HP Recommended

Greetings @zenedelle, 

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that when you try to print from your iPhone it is prompting you to enter a password. 

Not to worry, I will be glad to help. 

There are several methods to print from mobile devices, may I know the procedure you are following to print? Click here to know about the mobile printing solutions available. 

Are you able to print from your computer?

Are you able to make a copy on your computer?

 

If you are using Wifi direct to print from your iPhone, please print a wireless configuration report on your printer. 

The report will have the password for wireless direct printing. 

To print the wireless configuration report, press the Wireless button and the Start Copy Black button from the printer control panel at the same time.

Refer to page number 6 in the printer manual. Click here for the printer manual. 

Personally, I use HP AIO Remote to print and scan from my mobile. Click here to know about HP AIO Remote. 

 

Let me know how it goes. 

Chimney_83
I am an HP Employee

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