Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎09-23-2013
Message 1 of 1 (625 Views)

won't recognize 5530 printer wirelessly

I purchased a hp envy 5530 e-all in one today. It says it is connecting to my wireless network but my computer (MAC) won't recognize it. I am on mountain lion osx 10.8.4.  

I tried the same thing on our PC and it won't recognize it either. The blue light is solid on the printer. Used the online HP install after the CD prompted me to go via internet instead.

Can't get passed the wireless setup stage.

Hoping you can help

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation