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Posts: 1
Member Since: ‎04-22-2012
Message 1 of 2 (639 Views)

wrong generation ink cartridge for photosmart 6515

hp photosmart 6515 windows 7 64 bit tried to replace black ink cartridge, the one with 5 sided symbol, message came up wrong generation ink cartridge for this printer. 

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Posts: 8,717
Member Since: ‎11-27-2009
Message 2 of 2 (554 Views)

Re: wrong generation ink cartridge for photosmart 6515

[ Edited ]

Hi pejay, you should contact HP phone support for this issue. Tell them you got an Incompatible Older Generation Cartridge error message, and tell them the exact product number of the cartridge. More details in the link below



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