Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
With HP Laser (Not Laserjet) Printers, how can I find the EWS Administrator password to log in to the EWS Page of the printer?
With previous firmware versions, the default username is admin (all lower case) and the default password is blank
With the latest printer firmware, the default username remains admin (all lower case), but the password is the WPS PIN Number.
To locate the WPS PIN Number, print a Network Configuration Report and locate the PIN Number within the WPS Information section.
Here is how to print a Network Configuration Report report for the different HP Laser printer models:
An additional note based on some documentation I was able to find from HP. On some models the PIN number will be printed on a label attached to the printer.
Hi, Have you tried turning the machine off, then holding down the menu button and starting up the printer. That should reset to all default, which includes no login name or password. The default password is blank for the administrator.
I purchased a brandnew MFP 178nw on september 26 at 123inkt.nl. Never unpacked and unused (confirmed by vendor). When I register the printer, HP states that the factory warranty is now 10 months because it has been registered in july. Someone registered his printer with a typo in the serial (what became my serial no)?
@neut005 Welcome to HP Community!
I understand that the printer warranty is showing wrong.
In that case, I would suggets you conatct our phone support with the invoice copy. They will update.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Keep us posted,
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I cannot locate the wps password as the keypad is locked
I have scoured the forum and I am yet to find any useful information on how I might resolve this issue. I created an admin password for the web interface of my LaserJet Pro MFP M29w, and when I try to login I cannot gain access to the wireless network configuration. For some unknown reason the password is not accepted. None of the supposed solutions posted in the forum resolves this problem. I would like to reset the admin password or restore the printer to its factory default settings. How do I find the instruction for doing so?
Where can I find the EWS administrator password for an Officejet Pro 8620 printer?
It is not on the configuration paper.
I don't find it anywhere on the labels on the printer.