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Repairatrooper
Level 15
Views : 12,628
20% helpful (1/5)

HP has identified an issue that may affect some M234dw and M234dwe printers.

 

The printer will be non-responsive and the display will simply show rd on the screen.

 

You can access the document here https://support.hp.com/lt-en/document/ish_3053767-3053019-16 which will explain how to resolve the issue.

 

 

:LightBulb:We would like to encourage you to post a new topic in the community so our member will be able to help you as well, here is the link to post.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.