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Print Quality Down? Restore It Fast with Simple Cartridge Cleaning Tips! Click here to check it out!
A_Gayathri
HP Administrator
Views : 327
0% helpful (0/2)

When your HP Envy printer does not wake up from standby, it can be due to several potential reasons.
Here are some troubleshooting steps to help resolve the issue:

  1. Check Power Supply:

    • Ensure that the printer's power is on and that it is connected to a working power outlet.
    • Verify that the main power switch is activated.

  2. Restart the Printer:

    • Turn off the printer using the main switch.
    • Wait for about 10 seconds and then turn it back on. This can help reset the internal systems.

  3. Check for Electrical Issues:

    • Ensure that there is power to the printer's built-in computer and that no electrical components are faulty.
    • Inspect the power cables and connections to ensure they are secure and not damaged.

  4. Wake Up the Printer Manually:

    • Use any manual button available on the printer that might help awaken it from standby mode.
    • If the printer has a display, navigate its menu options to ensure it is set to wake from standby.

  5. Environmental Factors:

    • Ensure that there are no electromagnetic interferences or severe electrical disturbances in the vicinity of the printer which can affect its operation.

  6. Internal Software/Settings Check:

    • Confirm that the printer’s settings allow it to wake from standby automatically.
    • Ensure there are no errors displayed on the printer's display panel.

  7. Firmware Update:

    • Check for any available firmware updates for your printer model. Hp often release updates to address such issues. You can usually find firmware updates on the HP Support website.

By following these steps, you should be able to troubleshoot and potentially solve the problem of your HP Envy printer not waking up from standby.

Need help or have any questions? Start a new discussion here and get the answers you need.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.