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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎04-02-2025 03:46 PM

HP Recommended

HP envy inspire 7200e series. Relatively new. Printer touchscreen shows a blue screen with a power button symbol and the numbers 049934E8. 
I cannot access the printer network settings because of this screen. The network symbol light is not lit up on the printer. It is connected via Ethernet-usb to my WFH computer that has a vpn and blocks wireless printing. Unplugging for 30 seconds doesn’t work. I work from home. My employers IT was no help at all. Is there not a way to reset the printer to factory settings without the use of the touchscreen? 

1 REPLY 1

‎04-03-2025 02:49 PM

HP Recommended

Hi @Madiskn7372,

 

Welcome to the HP Support Community! 

 

We're thrilled to have the opportunity to assist you and provide a solution.

 

Refer to the steps on this link to restore factory defaults.

 

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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