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‎12-26-2020 03:06 AM

HP Recommended
Product: Hp enavy 6220

Hi I bought my daughter a printer for christmas and when bought argos had and offer that you get 12 months free instant ink.on the box it says 3 months free but when bought on the website it said 12 months free I have a pic of the purchase. Cut a long story short I turned it on and setup last night and signed up for instant ink at it only gave me one month free ink. Why is this and how do I get it resolved thanks. Setting these things up def arnt easy for your average Joe...

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1 person had the same question
1 REPLY 1

‎12-27-2020 06:59 AM

HP Recommended

Hi @Firefighter01,

 

The 12 month that is on the Argos website is not advertised by HP, you will have to reach them for the same.

 

About the 3 months on the box, 

 

Please share an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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