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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎05-13-2025 10:23 AM

HP Recommended

After reading other solutions on this I wasted 2 hours replacing the fuser and the transfer belt with no success. 

After all that I did this and it fixed the problem.  I took a piece of cardstock (fairly thick) took the paper tray out and forced the cardstock up through the paper path coming out in the back door area.  I had to tip the printer up against its back to get the cardstock started in the right slot to feed it.  pulled it all the way through out the back door and the jam cleared. Couldn't believe it.  There is a switch in that corner where it feeds out of the tray that must get stuck backward or something and just needs to be pushed back into the right position.  I did this on 2 different machines and it worked on both.

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