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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Solved!

2x officejet 4500, neither will install drivers

HP Recommended
officejet 4500
Microsoft Windows 7 (64-bit)

I just bought two of these used, and neither will connect to my windows 7 laptop.  They go through the typical auto install of drivers but don't finalize and using the HP drivers from this site the gui tells me it's not seeing the printer via the USB cable to finish the install process.  Anyone have any ideas what's going on here with both of these printers?  It's looking like a software issue.  

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HP Recommended

You might have a bad cable, the 4500 has a hardware problem or the computer has a hardware problem with the port.

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Please mark the post that solves your issue as "Accept as Solution".
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HP Recommended

Thanks. Turns out I used the wrong drivers. They're working now

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