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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-20-2025 02:42 PM

HP Recommended

I turned on the printer, it started up fine. Needed to connect it to a new wireless printer. Used the HP Smart app (as suggested from HP) and it saw the printer. It connected to the wireless network and offered to print a test page. That is when the printer failed. Got the three blinking lights and nothing on the printers lcd screen.  Nothing I tried could give me the printer menu options.  I could only get an error code, OXB30581F5.  I could do nothing to reset the entire printer.  I called HP support but since it is out of warrant I only had two options.  Pay 39.99 for a support call, or pay the price of the printer for support that would include parts.  The last option cost the same as a new printer.  So, it's frustrating that it appears that something HP did caused the error that I can't recover from, and HP wants to charge for the problem.

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