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Message 1 of 2
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Flag Post

4655 ink

HP Recommended
Microsoft Windows 7 (64-bit)

I installed 63XL and it calls it a bogus cartridge. This is not a reload. YOU got your money. I need my prints/

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Moose452, Welcome to the HP Support Community!

 

Are you using a genuine HP Ink cartridge?

 

Kindly perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge.

 

If the error persists, please reach out to the HP Support in your region regarding the replacement options.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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