@Mrssaldana24, Welcome to HP Support Community!
I see that you're trying to claim the free months on HP instant ink program. I'd suggest you first complete the enrollment after which the free months will be auto-activated on your account. If it is not credited we shall help you with the same.
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
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Keep me posted.
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TEJ1602
I am an HP Employee