• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Color LaserJet Pro MFP M281fdw
Other

Need to know what this error code is

 

1 REPLY 1
HP Recommended

@Nobody50, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding HP Color LaserJet Pro MFP M281fdw Fuser Error Code 50.2! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

The error code 50.2 on your HP Color LaserJet Pro MFP M281fdw printer indicates a fuser error. This typically means that there is a problem with the fuser unit not heating correctly or within the expected time.

Steps to Resolve the Fuser Error:

  1. Turn off the printer: Power off your printer and wait for a few minutes.
  2. Check the printer environment: Ensure that the printer is in an optimal environment without extreme temperatures or humidity, which might affect the fuser unit.
  3. Plug the printer directly into a wall outlet: Ensure that the printer is plugged directly into a wall outlet rather than a power strip or surge protector.
  4. Restart the printer: Turn on the printer again and check if the error persists.

If these steps do not resolve the error, the fuser unit might need to be replaced or serviced.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.