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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended

50.2 Fuser error

1 REPLY 1
HP Recommended

@7Seven77, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
The 50.2 Fuser Error typically indicates a warm-up failure in the printer’s fuser assembly. This can be caused by power issues, incorrect paper settings, or a failing fuser unit. Here are the steps to troubleshoot and resolve the issue:

Power Cycle the Printer

  • Turn off the printer using the power switch.
  • Unplug the power cord from the wall outlet.
  • Wait at least 30 seconds, then plug it back in and turn the printer on.
  • Check if the error clears.

Avoid Surge Protectors

  • If you're using a surge protector or UPS, unplug the printer from it.
  • Plug the printer directly into a wall socket to ensure stable power delivery.

Check the Fuser Assembly

  • Open the printer and inspect the fuser area for:
    • Loose connections
    • Debris or paper fragments
    • Signs of physical damage or overheating

Verify Paper Settings

  • Ensure the paper type and fuser mode match the media you're using.
  • Incorrect settings can cause the fuser to overheat or underheat.

Replace the Fuser (if needed)

  • If the error persists after the above steps, the fuser may need replacement.

You may refer to this document - 50.2 | HP® Support

HP LaserJet Pro - Troubleshoot 50.xx (fuser failure) messages | HP® Support

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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