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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎04-06-2024 02:15 AM

HP Recommended

There is an error message (59.C0) on my printer. I just took it out of the box. 

Category:
2 REPLIES 2

‎04-09-2024 12:52 PM

HP Recommended

Hi @TX_73 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are getting an error code 59.C0 on an HP printer typically indicates a problem with the internal communication system. It could be caused by various factors such as a hardware issue, a firmware glitch, or even a paper jam.

 

Here are some steps you can take to troubleshoot the issue:

 

  • Restart the Printer: Turn off the printer, wait for a few seconds, and then turn it back on. This simple step often resolves temporary glitches.
  • Check for Paper Jams: Even though it's a new printer, it's possible that there could be a small piece of paper stuck inside causing the error. Open all access doors and remove any paper jams carefully.
  • Update Firmware: Sometimes, firmware issues can cause communication errors. Check if there's a firmware update available for your printer on the HP website. If so, follow the instructions to update the firmware. Update the firmware on an HP printer
  • Reset the Printer: Perform a cold reset on the printer. This will reset the printer to its factory default settings. Consult your printer manual for instructions on how to perform a cold reset.
  • Check Connections: Ensure that all cables are securely connected to the printer and there are no loose connections.

 

Refer to this document:  HP Color LaserJet Pro M255dw  user manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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‎04-09-2024 03:16 PM

HP Recommended

Make sure the printer power cord is plugged DIRECTLY INTO THE WALL. Any surge protector or UPS that you might be using or any other high current device on the same circuit such as a space heater or air conditioner can trigger this error.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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