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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎05-07-2025 03:02 PM

HP Recommended
Product: HP LaserJet Pro MFP M227fdn
Operating System: Microsoft Windows 10 (64-bit)

This mfp suddenly gave a 59.co error after installing a new toner cartridge. To troubleshoot,  I removed the cartridge and powered on the printer and there was no error, but once I install the cartridge it will turn for a few seconds and the error shows up again. 

 

I even tried manually turning the gear on the side of the cartridge and it turns just fine. I removed the right cover to observe the drive assembly and everything was turning and functioning. Maybe I missed a crucial step while troubleshooting or maybe the cartridge is indeed faulty? Even though it's a new cartridge I find it hard to believe it would cause this error.

 

Any ideas? 

Thanks in advance:) 

2 REPLIES 2

‎05-07-2025 03:05 PM

HP Recommended

If you install the original cartridge does the printer work? If the error appeared after replacing the cartridge in most cases it is going to be an issue with the toner.

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1 person found this reply helpful
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‎05-07-2025 03:21 PM

HP Recommended

I have already discarded the original cartridge by the way. I never thought of keeping ones I've used up. Now that you mention it, you might be right. I think I'll just buy another cartridge to confirm my suspicions. Thanks for responding though😃

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