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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
KerrsQuays
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6032

HP Recommended
Envy 6032
Mac OS X 10.11 El Capitan

This printer has taken far too much of my time and is complete junk, too clever with fancy lights yet completely pointless as it doesn't actually print anything with the exception of Printer Information Pages.

Please advise.

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Betty0610
HP Support Agent
HP Support Agent
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@KerrsQuays

 

Welcome to the HP Support Community.

 

Are you able to copy?

 

Remove and add the printer

 

Click the Apple menu, and then select System Preferences.

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

Click the name of your printer, click the Minus sign and then delete the printer.

 

 

Click the Plus sign and then click Add Printer or Scanner.

Click the Use or Print Using box, and then select AirPrint

 

 

Click Add to add the printer to the list.

 

Try to print.

 

Keep me posted for further assistance.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


I am an HP Employee

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