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‎09-18-2019 01:19 AM

HP Recommended
Product: HP Envy 5540
Operating System: Microsoft Windows 10 (64-bit)

I installed a new 62XL Tri-color cartridge today and it only managed to print 40 pages before running out of ink. At about 32% coverage, I didn't expect it to last the ~400 page estimated lifespan, but only lasting 10% of expected seems very low. Each page contained two pictures (each 3X5 inches) and some text. Reaching out now to see if this is normal or if I should be putting in a support ticket. I have never had an ink cartridge with such a short life. This equated to $1.32/page. That's insane. 

1 REPLY 1

‎09-20-2019 01:22 PM

HP Recommended

@ClintonBishop

 

Let's try changing a the print setting to draft or normal mode and check if you are facing the same issue.

 

Refer to this document: https://support.hp.com/in-en/product/hp-envy-5540-all-in-one-printer-series/5447939/document/c022274... for Print Driver Settings Guide.

 

Keep me posted.

 

Thank you for joining the HP Community.

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

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