7300 tank printer shows print head errors - will not print -

[specops]

My 7300 tank printer shows print head errors and will not respond to printing. Blank ink supply tube to print head does not seem to be full of ink to the print head, other colors have in to the head. Printer does not need ink as tanks are almost full.

[Garp_senchau]

Hi @specops,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP HP Smart Tank 7300 series print head errors. Not to worry I will help you to get a resolution to the issue.

1. Reset the Printer

• Turn off the printer.
• Unplug it from the power source and wait for at least 30 seconds.
• Plug it back in and turn the printer on.
• This can sometimes reset internal components and resolve minor issues.

2. Check the Printheadas

• Open the printer cover and remove the ink cartridges.
• Gently lift the printhead and check for any visible dirt, ink clogs, or debris.
• Use a lint-free cloth and some distilled water or printhead cleaning solution to clean the contacts on both the printhead and the printer.
• Carefully wipe the printhead and the area it sits in to remove any residue.

3. Clean the Printhead Using the Printer's Cleaning Function

• Many HP printers have a built-in cleaning function to help clear clogs from the printhead.
• On your printer’s control panel, navigate to Settings > Printer Maintenance > Clean Printhead. Follow the on-screen instructions.

4. Check for Firmware Updates Update the firmware on an HP printer

• Ensure your printer's firmware is up to date. You can check for updates by going to Settings > Printer Updates or by visiting the HP Support website and entering your printer model.

Refer to this document: Printhead errors on HP Smart Tank 6000, 7000, 7300, or 7600 printers

I hope this helps. 

Take care and have a good day.

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