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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-11-2025 12:31 AM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer

I am having an issue with the printer where it says that 
There is a problem with the supply system, please change the cartridge with a new one ( i tried that also and it didnt work)

 

I need urgent help regarding this

1 REPLY 1

‎09-13-2025 12:04 PM

HP Recommended

Hi @BellisHardware,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how urgent and frustrating it is when your HP OfficeJet Pro 7740 shows a “Problem with the supply system” error even after replacing the cartridge. Let’s walk through the steps to resolve this.

What This Error Means

The “Supply System Problem” usually indicates:

  • A cartridge communication failure
  • Clogged or blocked cartridge vents
  • A printhead issue
  • Or a firmware/software glitch
     

HP Recommended Fixes

1. Reset the Printer

  • Turn off the printer using the Power button
  • Unplug the power cord from the printer and the wall
  • Wait 60 seconds
  • Plug it back in and turn it on

This clears temporary memory and resets the ink system.
 

2. Clean Cartridge Vents

  • Remove all cartridges
  • Check the vent area (top of the cartridge) for dried ink or adhesive
  • Use a pin or paperclip to gently clear any blockage
  • Reinsert cartridges firmly into their color-coded slots

⚠️ Don’t leave cartridges outside the printer for more than 30 minutes.
 

3. Try a New Set of Genuine HP Cartridges

Even if you already replaced one, try:

  • A completely new set of genuine HP 952/953/954/955 cartridges
  • Avoid third-party or refilled cartridges for this test.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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