cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
2 1 0 0
Message 1 of 2
48
Flag Post

79 SERVICE ERROR

HP Recommended
HP COLOR LAZER JET PRO MFP M281FDW
Microsoft Windows 10 (64-bit)

My printer did an update about 6 days ago and since then it has not stopped turning off and turning back on. When it turns back on it starts up and everything seems ok then says "79 SERVICE ERROR" and beings to restart. Anyone know what I can do to fix this problem?

1 REPLY 1
Level 13
Level 13
6,405 6,379 513 1,106
Message 2 of 2
Flag Post
HP Recommended

Hello  

Let me know if you tried the below steps ...

 

Below are the steps that you need to follow in the order as mentioned ...

Disconnect the printer from the NETWORK

If on wired network : Unplug the  Ethernet cable from back of the printer.

If on wireless network : Power of the Wireless router.

 

Turn off the printer. Wait for 30 seconds.

Turn on the printer.  If the printer is in READY state, on the printer front panel go to Setup -> Network Setup -> Network Services -> IPv6 -> Off. Turn off the printer.

Wait for 30 seconds and then turn on. Try printing , it should work.

Let me know if it worked for you.

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation