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Deltadog1994
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Message 1 of 3
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Solved!

79 service error HP Laser Jet MFP m281fd

‎11-30-2020 03:26 PM - last edited on ‎11-30-2020 03:35 PM by Moderator

HP Recommended
Product: HP MFP281fdw
Operating System: Microsoft Windows 10 (32-bit)

Hello,

 

I am having the same issue as another issue with 79 service error HP Laser Jet MFP m281fdw. It cycles off and on. It is very frustrating. I have spent about an hour attempting to correct this.

 

Please help!

 

Thanks,

 

Robert Doak

[personal info removed]

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JohnK_TTP
Level 3
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Message 2 of 3
Flag Post

‎11-30-2020 03:29 PM

HP Recommended

This soluton was povided to me by HP -- it has worked for me and several other folks. I do not recommend downgrading the firmware as several other posts have mentioned -- I think that is unnecessary. Good luck...

 

Below are the steps that you need to follow in the order as mentioned ...

 

Disconnect the printer from the NETWORK
--If on wired network : Unplug the Ethernet cable from back of the printer.
--If on wireless network : Power of the Wireless router. Turn off the printer.

 

Wait for 30 seconds. Turn on the printer.

 

If the printer is in READY state, on the printer front panel, go to Setup -> Network Setup -> Network Services -> IPv6 -> Off. Turn off the printer. Wait for 30 seconds and then turn on.

 

Try printing , it should work.

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Deltadog1994
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‎11-30-2020 04:11 PM

HP Recommended

Thanks for the assistance. It corrected the 79 service error. I am now having connection issues. I'll figure it out.

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