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79 service error on color laserjet pro mfp

HP Recommended
Microsoft Windows 10 IOT

laserjet printer get 79 service error

Level 13
Level 13
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HP Recommended


Hello @CBSEnt 

Below are the steps that one need to follow in the order as mentioned ...

1> Disconnect the printer from the NETWORK

      If on wired network : Unplug the  Ethernet cable from back of the printer.

     If on wireless network : Power of the Wireless router. Turn off the printer.

2> Wait for 30 seconds. Turn on the printer. 

3> If the printer is in READY state, on the printer front panel, go to Setup -> Network Setup -> Network Services -> IPv6 -> Off.

4> Turn off the printer. Wait for 30 seconds and then turn on. Try printing , it should work.


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