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8025 setup cartridge

HP Recommended
officejet pro 8025
Microsoft Windows 10 (64-bit)

Got refurbished 8035 printer thru Amazon but it came with standard ink cartridges instead of the "setup" cartridges that a new printer needs for setup.  Now have error message "use SETUP cartridges that came with your printer"  That keeps me from completing the setup and using the printer.  Can you tell me how to bypass this error message or how to get a set of 910 SETUP cartridges.

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@engrboy, Welcome to the HP Support Community!

 

I have sent you a private message with the reset instructions. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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Hello Kumar, can you also send me the instructions? My printer is giving me the 'Use Setup Cartridges' error even though I purchased the printer and have used it previously

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HP Support Agent
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@acoates730

 

If you've already used the setup ink, refer to the document HP Ink Cartridges - 'Use SETUP Cartridges' Error for troubleshooting steps.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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