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‎02-21-2025 10:17 PM - last edited on ‎02-26-2025 12:42 PM by Moderator

HP Recommended
Product: HP OfficeJet Pro 8035 All-in-One Printer

My 8035 has a contact support error message after a paper jam.  iIdid not have a jam and unplugged it for the 60 seconds but its still there on restart.  Any suggestions? (Photo Removed)

 

 

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1 REPLY 1

‎02-26-2025 12:17 PM

HP Recommended

@tmigliore10, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your printer jam! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

Please follow all the steps from this link: Click here to clear the error.

 

Let me know if this helps!

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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