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‎06-01-2025 08:32 PM - edited ‎06-01-2025 08:36 PM

HP Recommended
Product: HP ENVY Inspire 7955e All-in-One Printer

i was cleaning my desk and this piece fell out.IMG_0048.jpg

idk where it goes but now my ADF SCANNER part of my printer jamms up. please help!!

 

heres some pics of the scanner section where the error occurs please lmk if anyone knows where its supposed to go

IMG_0042.jpg

 

 

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IMG_0043.jpg

 

 

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IMG_0045.jpg

 

 

 

 

.IMG_0046.jpg

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1 REPLY 1

‎06-03-2025 04:09 AM

HP Recommended

@gtf0h, Welcome to the HP Support Community! 

 

We're here to help you tackle that printer! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Regards, 

ZOEY7886
I am an HP Employee

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