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‎08-03-2020 10:15 AM

HP Recommended
Product: hp 6960
Operating System: macOS 10.13 High Sierra

I accidentally disabled printer settings. Now the wifi logo does not lite. How do I reset? Could this be happening because I replaced black cartridge with a non-HP one?

 

1 REPLY 1

‎08-06-2020 03:54 AM - edited ‎08-06-2020 03:59 AM

HP Recommended

@btfernandes, Welcome to the HP Support Community!

 

Replacing the ink cartridge has nothing to do with wireless settings. however, Hp does not recommend the use of non-HP ink cartridges. It may or may not work and it can damage the printhead of the printer.

 

 

On the printer screen, go to Setup > Scroll down and select Restore network settings.

Go back to Setup > Network > Wireless > ON.

Go back to Network > Wireless > Wireless setup wizard and select your network.

Once the printer is connected to the wireless network, the blue light will become steady. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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