Admin password for HP 8620

[p010ne]

Please send me the procedure to reset admin password for my HP 8620

Thanks!

[Jeet_singh · Accepted solution]

Hi @p010ne,

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

I understand you are looking for the Administrative password for your HP OfficeJet 8620 printer. I'll try my best to help you with this,

Please make sure that the printer is connected directly to the wall outlet and not to the surge protector.

Perform a Hard reset on the printer.

* With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

* Remove USB cable, if present.

* Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

* Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

* Turn on the printer and wait till warm-up period finishes and the printer is idle.

Next thing I would suggest here is to perform a Network defaults on the printer.

Administrator password can be enabled and set up manually through the Embedded Web Server for the printer. If you are not the person who set up this printer I would suggest reaching out to whoever set up the HP Officejet for the Administrator password that they manually configured.

If you are the person who set up this device and is not aware of configuring an Administrator password on your machine, performing an advanced reset on the printer should help you resolve this issue, I am sending you a private message with the instructions on how to perform this steps:

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Please reply back on the public post as this Private message box is not monitored.

I hope this helps resolve this issue completely,

Regards,

[mobandy]

I need help finding the password and username for my HP 8620

Thank you

Roger

[SA_Boy]

I also have an issue with the password  - please send my instructions for a full reset at your earliest convenience.

Thanks

[ZhaoLun]

I am experiencing similar "admin" login issues, preventing me from administering this printer.  I have owned other HP printers in the past, but this unit is creating challenges that require me to ask you for assistance.

[queenalfie1]

I have tried every password in my keychain on my mac & the admin password is not any of them!  How can I change my admin password & get my printer working on my new computer again?

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
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Thank you