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2652
macOS 10.15 Catalina

I recently installed 65 ink cartridge. now, when i print photos the colors look cartoonish, neon like. printer pic.jpg

How can I fix this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

So black ink is not printed and you would likely need to replace the black cartridge.

 

You may follow the below steps to troubleshoot a such:

https://support.hp.com/rs-en/document/c05379368

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

4 REPLIES 4
HP Recommended

Hi,

Please print and evaluate a Printer Status Report:

https://support.hp.com/sk-en/document/c05368417

 

Can you see any specific color missing comparing the shown sample?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

pic 3.jpg

HP Recommended

So black ink is not printed and you would likely need to replace the black cartridge.

 

You may follow the below steps to troubleshoot a such:

https://support.hp.com/rs-en/document/c05379368

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thank you!!! I installed a black ink cartridge and that fixed the problem. 

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