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‎02-05-2021 10:31 AM

HP Recommended
Product: envy 5660
Operating System: Other

After upgrading MacBook to Big Sur v11.2 Envy 5660 will not print jpg, pdf or png images. Text prints ok. Redid printer setup and registration but problem still exists.

Category:
2 REPLIES 2

‎02-05-2021 05:57 PM

HP Recommended

Restarting MacOS apparently solves the problem. I apologize if anyone wasted any time on this. Same old story: try the simplest solution first.

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‎02-10-2021 09:31 AM

HP Recommended

@fkh1944
Thank you for posting on HP Support Community.

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.
Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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