Alignment issue

[DJRoss]

My 5255 has what I think is an alignment issue. I've replaced the (black) ink, performed automatic and manual cleaning several times, and run the alignment program several times. The alignment page looks like this. There are 2 1/2" at the top of the page and the bottom is cut off and missing lines. 

[sandytechy20]

@DJRoss

Welcome to the HP support community.

I understand that you are getting print quality issues, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this could be a hardware issue.

This requires one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.