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anthotcool
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Alignment problem; and HP smart won't recognize status

HP Recommended
Deskjet F4480
Microsoft Windows 10 (64-bit)

Hi all,

 

Printing issue with out Deskjet F4480. When I try to print in black, it doubly prints the text line about 1cm above itself. I've wanted to try realigning cartridge, but when I open HP Smart, it says the Printer status is unknown, and Print Quality Tools option is unselectable. Reinstalling the driver hasn't worked.

 

A- Does this sound like an alignment issue? Taking out the cartridge and putting it back in >10 times didn't start the auto alignment page

B- Is there a way to manually go through the alignment process outside of HP Smart?

C-  Are there other suggestions to get HP smart to recognize the printer?

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