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‎08-27-2020 10:08 AM

HP Recommended
Product: 1410v
Operating System: Microsoft Windows XP

1410v All-In-One printer has stopped feeding paper.  The single pick-up roller in the bottom of the chassis does not turn at all.  All rollers have been cleaned and printer has been reset by pulling power while turned on.

1 REPLY 1

‎08-30-2020 03:15 AM

HP Recommended

@Aerostar, Welcome to the HP Support Community!

 

If the rollers are already cleaned and it is stuck, this is a hardware failure. Please reach out to the HP Support in your region regarding the service options for your printer. 

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

For more info on resolving this issue, refer to - An 'Out of Paper' error displays, printer does not pick paper

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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