All the icons are flashing

[sjvnurse]

I went to print and all the icons started to flash on my printer

[A_Gayathri]

Hi @sjvnurse,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand all the icons on your HP ENVY 6455e All-In-One Printer are flashing, it typically indicates an error or issue that needs to be addressed. Here are some steps you can take to troubleshoot the problem:

Power Cycle the Printer:

• Turn off the printer by pressing the power button.
• Unplug the power cord from the printer and the wall outlet.
• Wait for about 60 seconds.
• Plug the power cord back into the wall outlet and the printer.
• Turn on the printer.

Check for Paper Jams:

• Open the input and output trays.
• Carefully inspect the paper path for any jammed paper.
• Remove any jammed paper you find, being careful not to tear it.

Check Ink Cartridges:

• Open the ink cartridge access door.
• Make sure the cartridges are properly installed.
• Remove and reinsert the cartridges to ensure they are seated correctly.
• Close the ink cartridge access door.

Check for Firmware Updates: Update the firmware on an HP printer

• Ensure your printer firmware is up to date. You can check for updates through the HP Smart app or the HP website.

Reset the Printer:

• Sometimes a factory reset can resolve issues.
• To reset the printer, press and hold the power button and the cancel button simultaneously until the printer restarts.

Check the Printer's Display Panel:

• Look at the printer's display panel for any specific error codes or messages.
• Refer to the printer’s user manual or the HP support website to decode any error messages.

Reinstall Printer Drivers:

• Uninstall the current printer drivers from your computer.
• Download and install the latest drivers from the HP support website.

Refer to this document: HP ENVY 6455e All-in-One Printer User manual

HP DeskJet, ENVY 6000, 6400 - Blinking lights and error

I hope this helps. 

Take care and have a good day.

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