All the lights are flashing in my HP 2700 pr

[Speedtalka]

All the light are flashing.  I am using genuine HP cartridges. The print job sticks half way. If I hit the power button, it will print the next job successfully 

[Garp_senchau]

@Speedtalka, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Restart the Printer

1. Turn off the printer.
2. Unplug the power cord from the back of the printer.
3. Press and hold the power button for 30 seconds.
4. Wait for 60 seconds and connect the power cord back in.
5. Turn on the printer.

Check for Paper Jams

Open the printer’s paper tray and check for any paper jams, even small pieces of paper that may have gotten stuck inside.

Also check the printer’s output tray and inside the cartridge area for anything obstructing the print path.

Check for Error Codes

The flashing lights may be signaling a specific error. Usually, if you check the printer's display screen (if it has one) or the HP printer software on your computer, there will be an error code or message associated with the flashing lights.

If there is an error code, search online for troubleshooting steps specific to that code.

Run HP Smart:

• Download and run the HP Smart. Follow the prompts to diagnose and fix common printing issues.
• Refer: Use Diagnose & Fix in HP Smart to repair common printing issues (Windows, macOS) | HP® Support

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[Speedtalka]

This solution has worked for me….lets see if it lasts! 🤞

[Garp_senchau]

@Speedtalka, Thanks for letting us help you out! If you're all set, please mark this post as 'Accepted Solution' so I can do a virtual happy dance! 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

You're awesome, and I'm honored to have been your go-to guide today! 

Stay fantastic, and have an amazing day ahead! 

Regards, 

[Speedtalka]

Well…it was short lived… started doing the exact same thing…all lights blinking. Hit the power…the half printed paper comes out….the job prints on the next sheet. 🤷🏻‍♀️

[Garp_senchau]

Hey @Speedtalka, 

Thanks for reaching out! Since the issue remains unresolved, I suggest contacting our phone/chat support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.

Note: There might be a nominal charge for the service they provide.

Regards,