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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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10-11-2024 02:21 PM
Hi @mc0888
Welcome to the HP support community.
I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
Please try these steps:
Use the buttons on the printer control panel to restore Wi-Fi setup mode.
Press the Cancel button to ready the printer.
Press and hold the Information button for five seconds until the control panel buttons light.
Note:
Your control panel might look different than the following example, but the steps are the same.
Press the Wireless button and the Cancel button
at the same time.
Wait 60 seconds until the Wireless button blinks blue continuously or the Status light pulses purple.
Within two hours, return to the app or software to find and add your printer and complete the setup.
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support
Raj2111
I am an HP Employee