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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-09-2024 05:14 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

B0000168" error HP officejet

Category:
1 REPLY 1

‎08-12-2024 08:52 AM

HP Recommended

Hi @Paul69696,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

The "B0000168" error on an HP OfficeJet printer typically indicates a problem with the printhead or related components. Here's how you can try to resolve it.

 

Check Printhead and Cartridges:

  • Open the printer's access door to reach the printhead.
  • Remove the ink cartridges and the printhead.
  • Clean the contacts on the printhead and inside the printer with a lint-free cloth.
  • Reinstall the printhead and cartridges.

Reset the Printer:

  • Turn off the printer and unplug it from the power source.
  • Wait for at least 60 seconds.
  • Plug the printer back in and turn it on.

Update or Reinstall Printer Firmware:

  • Visit the HP Support website and check for any available firmware updates for your printer model.
  • Follow the instructions to update or reinstall the firmware.

Check for Paper Jams:

  • Ensure there are no paper jams or obstructions inside the printer.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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