B80B1E8A error

[icecream8]

B80B1E8A error on my hp 7900e printer lights blinking

[Sneha_01]

HI @icecream8,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The B80B1E8A error on your HP 7900e printer, combined with blinking lights, indicates a serious error that usually requires attention beyond basic troubleshooting steps. Here are some steps you can take to try and resolve this error:

Basic Troubleshooting Steps

Power Cycle the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for at least 60 seconds.
• Plug the printer back in and turn it on to see if the error persists.

Check for Paper Jams:

• Open all access doors and trays to check for and remove any paper jams or obstructions.
• Ensure there is no debris or loose paper inside the printer.

Reset the Printer:

• Perform a hard reset by unplugging the printer while it is on.
• Wait for at least 60 seconds before plugging it back in and turning it on.

Check Ink Cartridges:

• Open the cartridge access door.
• Remove and reinsert the ink cartridges to ensure they are properly seated.
• If you have spare cartridges, try replacing them to rule out cartridge-related issues.

Firmware Update

Since you are using a Linux system, you may need to update the firmware via the HPLIP software.

Install or Update HPLIP:

• Open a terminal and run the following commands to ensure you have the latest version of HPLIP:

Open HPLIP Toolbox:

• Run the hp-toolbox command in the terminal or find HPLIP Toolbox in your applications menu.
• Add your printer if it's not already listed.
• Check for firmware updates through the toolbox interface and follow the prompts to update if available.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support