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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Jvzm
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Message 11 of 48
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Printer HP Officejet 4620 stopped printing with black ink. Same goes when trying to copy documents

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TinSTL
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Message 12 of 48
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Photosmart 5520. I followed all of the instructions to uninstall and reinstall. Same problem as before - Colors print, but black does not on documents but does in the Print Quality Diagnostic page. 

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needhelp40
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Message 13 of 48
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yes

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donna1232
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Message 14 of 48
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I have done this. Three times.  It still does not work

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ppb2
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Message 15 of 48
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I have an HP Officejet 4650. Recently installed new HP Ink cartridges and color cartridges work, but it will not print black ink

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ppb2
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Message 16 of 48
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Yes, copies also come out blank

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pjobson
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Message 17 of 48
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Has there been a solution to this? It was working fine today, then all of a sudden the black ink no longer works.

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Pritzi
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Message 18 of 48
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Hp officejet 4620 I changed the black ink cartridge twice  im using hp recommended cartridge 564 these are expensive and I can't afford to waste anymore 

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Pritzi
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Message 19 of 48
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No they black ink is printing blank

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Pritzi
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Message 20 of 48
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Yes I just told you that 

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