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‎08-16-2024 05:05 PM - edited ‎08-16-2024 05:07 PM

HP Recommended
Product: HP ENVY Pro 6455 All-in-One Printer

I have two of the HP ENVY PRO 6455 printers, one working fine, the other is only printing blank pages. It's clear that it's going through the motions as though it's printing the page, but they're blank. I've check the cartridges and both the color and blank inks have ink in them. I've also checked firmware and it's up to date. Cartridges are not cheap, so I'd prefer to use the available ink, but wonder if I have to replace the two cartridges to get any printing. Suggestions?

 

[added] I have gone through the cleaning and deep cleaning of the heads, but still nothing.

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