Blue color not getting printed

[IBprinterBlue]

All colors are getting printed except blue.

[A_Gayathri]

Hi @IBprinterBlue,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP Smart Tank 530 Wireless All-in-One printer is not printing the blue color while all other colors are printing correctly, 

here are some troubleshooting steps you can follow:
 

Check Ink Levels: Ensure that the blue ink tank is not empty. If it is low, refill it with the appropriate ink.

Clean the Printhead:

• Open the HP Smart app on your computer.
• Go to the printer settings and look for the option to clean the printhead.
• Follow the prompts to perform a cleaning cycle. This may help resolve any clogs that could be affecting the blue ink.

Perform a Printhead Alignment:

• In the HP Smart app, find the printhead alignment option under printer maintenance.
• Run the alignment process to ensure the printhead is correctly positioned.

Check for Air Bubbles:

• Air bubbles in the ink lines can affect ink flow. If possible, try to perform a priming or ink system reset from the printer's settings menu.

Inspect the Ink Nozzle:

• Remove the blue ink tank and inspect the nozzle for any blockages or dried ink. Gently clean the nozzle with a lint-free cloth or tissue.

Update Printer Firmware: Update the firmware on an HP printer

• Make sure your printer's firmware is up to date. You can usually check for updates through the HP Smart app or the HP support website.

Test Print:

• After performing the above steps, print a test page or a diagnostic page to check if the blue color is now printing correctly.

Check Printer Settings:

• Ensure that your print settings are configured correctly and that the color settings are not set to print in grayscale or black and white.

Refer to this document: HP Smart Tank 530 Wireless All-in-One series User manual

I hope this helps. 

Take care and have a good day.

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