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Blue screen error message B89F9240

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HP Officejet Pro 8718
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I have a blue screen error message B89F9240. Can anyone help resolve the issue?. I am having no luck with the virtual agent and the support phone line is closed.

 

Thank you:)

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HP Support Agent
HP Support Agent
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@ChrissiePM, Welcome to HP Support Community!

 

If you have already performed the steps from the document '0xc19a0005' or Similar Error Code Displays and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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