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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Elijah2020
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Bluescreen errors C4EB9033 & 0005FBB6 - Printer useless

HP Recommended
HP LaserJet Pro MFP M479DW
Microsoft Windows 10 (64-bit)

Hello,

I'd like to thank you in advance for your assistance, but at this point I am really at a dead end.

I've purchased the HP LaserJet Pro MFP M479DW less than  year ago, and the first thing i saw when i plugged in the printer the first time was a blue screen with the error 0005FBB6. After I turned it off and restarted it again, the error was gone and I could install and the use the priner. 

 

For the last two months I've been getting the error again along with another blue screen error C4EB9033.

 

I've tried the following, not in a specific order and not on the same day:

 

1. Uninstalled software

2. Uninstalled/reinstalled drivers

3. Installed and ran HP Doctor

4. Changed power cables and USB cables

5. Tried different power socket (different rooms)

6. Tried connecting wirelessly

7. Ejected/reinsterted toners as a part of the Manufacturer reset according to the HP website

8. hard reset / cold reset

9. Updated firmware

 

at the moment when i start the printer the heating process starts as usuall, and shortly after i get the blue screen. It's mostly with the error 0005FBB6 and often also the error C4EB9033.

 

I've had HP printers my whole life and was a happy camper. But this printer is really giving me a hard time. It was also not cheap.

 

PLEASE HELP!!!

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