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HP OFFICE JET 8725

I do not want to enroll in instant ink. I got second hand printer for my kids but it is not working. I was given a box of spare inks.

1 REPLY 1
HP Recommended

@Sunny841, Welcome to the HP Support Community!

 

To assist you better,

  • Are you trying to use Instant Ink cartridges? You cannot use Instant Ink cartridges if you do not have Instant Ink account access or if the printer is not enrolled in Instant Ink anymore.
  • Was the printer already enrolled in Instant Ink?

If yes, then the previous owner should delete the printer from his account. If you do not know who the previous owner was, we will have to perform a factory reset on the printer after which you may use regular HP ink cartridges to print.

 

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.