Bypass set up cartridge

[Pennysparkles]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Re: bypass set up cartridge - HP Support Community - 8336970

Reply:

hello

I have the same problem, bought a HP Deskjet 4100e from amamzon.co.uk and there are no setup cartridges. PLEASE can I have the solution I have urgent medical notes to print!!

Many Thanks

Pennysparkles

[Echo_Lake · Accepted solution]

@Pennysparkles
Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

I see that the setup ink cartridges are not working. To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted for further assistance.
Please click "Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Pennysparkles]

Thank you so much that worked!

[Echo_Lake]

@Pennysparkles

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.
Have a nice day ahead.