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‎03-06-2021 04:29 PM - edited ‎03-06-2021 04:30 PM

HP Recommended
Product: HP Deskjet Plus 4152
Operating System: Microsoft Windows 10 (32-bit)

I, like many others, no longer have the setup cartridges from the initial install of my printer (4152) and now I cannot get past that error message.  Can you please help me with bypassing that error message?  I know I'm using Windows 10 but guessed on the 32 bit (not sure if that matters).

I'm so glad I gave up and decided to look online to see if someone else has had this problem!  I have been trying for 2 days now!

Category:
22 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-09-2021 08:25 AM

HP Recommended

@Maggiemaysgrace, Welcome to the HP Support Community!

 

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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5 REPLIES 5

‎03-09-2021 08:25 AM

HP Recommended

@Maggiemaysgrace, Welcome to the HP Support Community!

 

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎04-01-2021 03:24 PM

HP Recommended

Sorry, I was unable to access and instructions.  Can you please send again.  The link said the page could not be found.

Please HELP.  Thanks

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‎05-16-2021 12:23 PM

HP Recommended

Same problem.  Cannot get past setup cartridges requirement - tossed by mistake after purchase

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‎06-03-2021 04:25 AM

HP Recommended

could u please send me the same instructions

 

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‎06-20-2021 04:02 AM

HP Recommended

I have an HP Envy 6032.  I also need to bypass the cartridge set up. Please send me instructions

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