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‎06-15-2021 12:52 PM - edited ‎06-21-2021 09:09 AM

HP Recommended
Product: DeskJet 2700
Operating System: Microsoft Windows 10 (64-bit)

I'm in Canada, but I'm asking on behalf of a client in the UK (my employer provides IT technical support to her company).  Power failure caused a reset on an 'HP DeskJet 2700' and now the printer is asking to use setup cartridges, which the owner discarded long ago. May I please have the bypass procedure? Thank you!

Be kind always.
Category:
35 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-21-2021 09:22 AM

HP Recommended

@victorpanlilio

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Let me know how it goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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11 REPLIES 11

‎06-19-2021 04:21 AM

HP Recommended

@victorpanlilio, Welcome to the HP Support Community!

 

I understand you would like to bypass the use of setup ink cartridges. To assist you better, what is the exact model of the printer?

Refer to this document to know how to find the Product Name or Product Number.

 

Without knowing the exact model, I will not be able to provide the reset instructions.

 

P.s: There is no Deskjet 7200 printer. The Photosmart 7260 printer is an obsolete unit. There is no option to perform a reset on this. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎06-21-2021 09:12 AM

HP Recommended

Thank you for your reply, Kumar, specific printer model is DeskJet 2700, not a DeskJet 7200 (there was miscommunication). If you would be kind enough to let me know the bypass procedure for the DeskJet 2700, I would be most grateful. Thank you!

Be kind always.
Was this reply helpful? Yes No

‎06-21-2021 09:22 AM

HP Recommended

@victorpanlilio

 

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Let me know how it goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎06-28-2021 03:19 PM

HP Recommended

Please I need the same steps for my 2700 without SETUP cartidge

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‎07-06-2021 02:12 AM

HP Recommended

I need the same help for my ENVY PHOTO 7830

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‎07-14-2021 06:09 PM

HP Recommended

hello. i have the same issue with my hp7855. please help 

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‎07-22-2021 07:09 AM

HP Recommended

Hi there,

 

I have a HP B110a printer and have the same problem. Please could someone from HP help me to bypass the same issue.

 

Thanks

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‎07-22-2021 07:10 AM

HP Recommended

Hi Kumar,

 

Please could you do the same for me, I have a HP B110a printer.

 

Thanks

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‎07-22-2021 07:57 AM

HP Recommended

I have now fixed it, thanks!

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