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Message 1 of 2
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Bypass the Setup Cartridges for HP Envy Photo 6255

HP Recommended
HP Envy Photo 6255
Microsoft Windows 10 (32-bit)

I bought my printer a year ago.  Just now setting it up and I no longer have the SETUP cartridges.  Now I can not set up my printer until this problem is solved.  How do I bypass this message?  I have looked at other posts and Youtube videos, no of them have helped. 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @beckyandtristan,

 

I'd like to help!

 

We would have performed a oobe reset o the printer.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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